Privacy Policy

We collect information you provide directly — name, contact details, medical history, appointments, prescriptions, lab reports, and consultation notes — plus usage data such as device information, IP address, and interaction timestamps.

To deliver the care workflows you use: appointments, teleconsultations, prescriptions, lab reports, medication reminders, health alerts, and AI-assisted clinical support. We also use it to improve the platform, secure it, and comply with legal obligations.

We share information only with the clinicians, hospitals, laboratories, pharmacies and care teams you authorise, plus service providers who help us operate the platform under strict confidentiality obligations. We never sell personal or health data.

Role-based access, secure authentication, encrypted sessions, and controlled data access keep clinical information protected. Security is an ongoing product responsibility, not a certification claim.

You may request access to, correction of, or deletion of your personal information, subject to legal and clinical record-keeping obligations. Contact us to exercise these rights.